Monday, March 15th 2010
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Privacy policy


Introduction
This document sets out our policy in relation to the processing of personal data provided by customers of our web site.


Who is the data controller?
The controller of your data is PX MY HOME LIMITED, a company registered in England and Wales with company number 06644018.


Contacting Us
If you wish to contact us about any data we may hold about you, our contact details are as follows:-
Post: 55-57 High Street, Chellaston, Derby DE73 6TB
Telephone: 0844 2510 480
Email: info@partexmyhome.com


Our Commitment
We are committed to protecting and respecting privacy and using data fairly and lawfully in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications Regulations 2003


How do we collect your data?
We collect data from you when you fill in registration forms and other forms on our web site. We may also collect data through other communications with you.

What data do we hold?
Information you provide
We hold and process a range of information collected from you in relation to your registration, including:-
• name
• postal address
• e-mail address
• telephone numbers, including land line, mobile phone and any fax number
• bank details
• the particulars of the house you are seeking to sell

Generated Information
We also generate, hold and process a range of other information relating to your registration, including:-
• all communications between us
• payment processing information

Web Site Usage
We also hold data relating to your visits to our web sites, including through the use of cookies.

We also collect statistical information about your computer, including where available your IP address, operating system, domain name and browser type. This is information which your browser automatically provides to our servers when you visit our web pages, and is a normal part of the internet.

Telephone Calls
We may also monitor and record telephone calls for the purposes of security and training.


What do we use your information for?
Administration and Provision of Services
We use your information to administer your registration with our web site and perform our contract with you to advertise your property on our web site.
This use may include keeping in contact with you, informing you of any changes to and news about our web site and service, processing your payments to us, and updating your property particulars as requested by you.

Mailing List
If you have registered for our mailing list, then we will use your data to send you details of any other properties registered with our site which we think you may be interested in.

Direct Marketing
We do not use your data to carry out direct marketing, unless we get your consent through our web page registration form.

If you give us your consent, then we may send to you marketing messages and information relating to our products and services, and those of selected third parties with whom we have an arrangement, association or relationship.

In addition, if you give us your consent, then we may give your personal information to third parties with whom we have an arrangement, association or relationship, who themselves may use it to send to you directly marketing messages relating to their goods and services which may be of interest to you.

Web Site Usage
We use data about your visits to our web sites to personalise your visit and monitor and improve the performance of our web site. We also use it for system administration and to report aggregate information to our advertisers.

Data Analysis
We use your data along with other data we hold to carry out general assessment, analysis and research in relation to our business, products, services and customers.

Legal
We may use your data where necessary to defend or establish our legal rights or where otherwise required by law or binding regulation.


Who do we disclose your data to?
Display on web site
As part of the service provided by our web site, certain basic elements of your personal information and property particulars will be made available to the general public through search facilities on our web site.

Separately, further and more detailed elements of your personal information and property particulars will be made available to others who have registered houses for sale on our web site.

Administration
For administration purposes only, we may disclose your data to a range of persons in connection with your registration, including to:-
• Contractors whom we employ to run our web site.
• Legal advisors, auditors and insurance companies
• Payment processors and banks

They will only be using your data specifically for services they provide to us in connection with our web site and business.

Direct Marketing
As noted above, if you give us your consent, then we may give your personal information to third parties with whom we have an arrangement, association or relationship, who themselves may use it to send to you directly marketing messages relating to their goods and services which may be of interest to you.

Advertisers on our web site
We do not disclose information about identifiable individuals to advertisers on our web site, but we may provide them with anonymous aggregate information about usage of our web site.

Legal Disclosures
We may, in appropriate cases, voluntarily, or where required by law, pass your data to the Police and similar organisations such as law enforcement agencies (including fraud prevention and detection), or other governmental agencies.


Data Security
We are firmly committed to data security and we take steps to guard against unauthorised access to personal data.

When you use our web sites we offer use of SSL technology which enables encryption of information sent between us over the internet, including credit and debit card details.

Furthermore, your credit and debit card details are handled directly by and stored on the secure servers of our payment processors, and we do not retain any details of your credit or debit card, other than an automated confirmation of any order placed.


Your rights
The Data Protection Act 1998 gives you the following rights:-
• You have the right to be told what data we hold about you. We may charge you a fee of £10 to cover our costs in dealing with your request.
• You have a right to stop your data being used for direct marketing, by notifying us.
• You have the right to stop your data being used, where such use is causing you genuine and substantial distress which is not justified.
• You have the right to ask for the rectification or erasure of any inaccurate information.


Changes
We reserve the right to change the terms of this Privacy Policy from time to time.


Please feel free to contact us with any questions?

Tel: 0844 2510 480

info@partexmyhome.com

 

PartExMyHome.com
55-57 High Street
Chellaston
Derbyshire DE73 6TB

Company Registration No: 6644018
Registered in England and Wales


 
 
Please feel free to contact us with any questions?
T: 0844 2510 480

E: info@PartExMyHome.com
© PX My Home Ltd
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