Privacy policy
Introduction
This document sets out our policy in relation
to the processing of personal data provided by customers of our
web site.
Who is the data controller?
The controller of your
data is PX MY HOME LIMITED, a company registered in England and
Wales with company number 06644018.
Contacting Us
If you wish
to contact us about any data we may hold about you, our contact
details are as follows:-
Post: 55-57 High Street, Chellaston,
Derby DE73 6TB
Telephone: 0844 2510 480
Email: info@partexmyhome.com
Our Commitment
We are committed to protecting and respecting
privacy and using data fairly and lawfully in accordance with
the Data Protection Act 1998 and the Privacy and Electronic Communications
Regulations 2003
How do we collect your data?
We collect data
from you when you fill in registration forms and other forms
on our web site. We may also collect data through other communications
with you.
What data do we hold?
Information you provide
We hold
and process a range of information collected from you in relation
to your registration, including:-
• name
• postal address
• e-mail
address
• telephone numbers, including land line, mobile phone
and any fax number
• bank details
• the particulars of the house
you are seeking to sell
Generated Information
We also generate,
hold and process a range of other information relating to your
registration, including:-
• all communications between us
• payment
processing information
Web Site Usage
We also hold data relating
to your visits to our web sites, including through the use of
cookies.
We also collect statistical information about your computer,
including where available your IP address, operating system,
domain name and browser type. This is information which your
browser automatically provides to our servers when you visit
our web pages, and is a normal part of the internet.
Telephone
Calls
We may also monitor and record telephone calls for the
purposes of security and training.
What do we use your information
for?
Administration and Provision of Services
We use your information
to administer your registration with our web site and perform
our contract with you to advertise your property on our web site.
This use may include keeping in contact with you, informing you
of any changes to and news about our web site and service, processing
your payments to us, and updating your property particulars as
requested by you.
Mailing List
If you have registered for our
mailing list, then we will use your data to send you details
of any other properties registered with our site which we think
you may be interested in.
Direct Marketing
We do not use your
data to carry out direct marketing, unless we get your consent
through our web page registration form.
If you give us your consent,
then we may send to you marketing messages and information relating
to our products and services, and those of selected third parties
with whom we have an arrangement, association or relationship.
In addition, if you give us your consent, then we may give your
personal information to third parties with whom we have an arrangement,
association or relationship, who themselves may use it to send
to you directly marketing messages relating to their goods and
services which may be of interest to you.
Web Site Usage
We use
data about your visits to our web sites to personalise your visit
and monitor and improve the performance of our web site. We also
use it for system administration and to report aggregate information
to our advertisers.
Data Analysis
We use your data along with
other data we hold to carry out general assessment, analysis
and research in relation to our business, products, services
and customers.
Legal
We may use your data where necessary to
defend or establish our legal rights or where otherwise required
by law or binding regulation.
Who do we disclose your data to?
Display on web site
As part of the service provided by our web
site, certain basic elements of your personal information and
property particulars will be made available to the general public
through search facilities on our web site.
Separately, further
and more detailed elements of your personal information and property
particulars will be made available to others who have registered
houses for sale on our web site.
Administration
For administration
purposes only, we may disclose your data to a range of persons
in connection with your registration, including to:-
• Contractors
whom we employ to run our web site.
• Legal advisors, auditors
and insurance companies
• Payment processors and banks
They will
only be using your data specifically for services they provide
to us in connection with our web site and business.
Direct Marketing
As noted above, if you give us your consent, then we may give
your personal information to third parties with whom we have
an arrangement, association or relationship, who themselves may
use it to send to you directly marketing messages relating to
their goods and services which may be of interest to you.
Advertisers
on our web site
We do not disclose information about identifiable
individuals to advertisers on our web site, but we may provide
them with anonymous aggregate information about usage of our
web site.
Legal Disclosures
We may, in appropriate cases, voluntarily,
or where required by law, pass your data to the Police and similar
organisations such as law enforcement agencies (including fraud
prevention and detection), or other governmental agencies.
Data
Security
We are firmly committed to data security and we take
steps to guard against unauthorised access to personal data.
When you use our web sites we offer use of SSL technology which
enables encryption of information sent between us over the internet,
including credit and debit card details.
Furthermore, your credit
and debit card details are handled directly by and stored on
the secure servers of our payment processors, and we do not retain
any details of your credit or debit card, other than an automated
confirmation of any order placed.
Your rights
The Data Protection
Act 1998 gives you the following rights:-
• You have the right
to be told what data we hold about you. We may charge you a fee
of £10 to cover our costs in dealing with your request.
• You
have a right to stop your data being used for direct marketing,
by notifying us.
• You have the right to stop your data being
used, where such use is causing you genuine and substantial distress
which is not justified.
• You have the right to ask for the rectification
or erasure of any inaccurate information.
Changes
We reserve
the right to change the terms of this Privacy Policy from time
to time.
